Claims

Our highest level of service at the time of your greatest need.

Claims Hotline: 866-250-2322

Rest assured, our professional claims team will work diligently to help you get a successful resolution. Our industry-leading experts have deep experience across all areas of commercial property & casualty risks, access to a network of professional service providers, and the mission to work swiftly to get you and your business back on track. The Dellwood team will be with you all the way. 

What to Expect

Keeping your business thriving is our primary objective.

So we make communications and tracking your claim easy. Once you submit your claim online, a Dellwood claims manager will be your single-point-of-contact and coordinate all claims-related activities.

Here’s a breakdown of the initial steps to get you started:

  1. Report the Claim Promptly: Contact your agent or our 24/7 claims hotline immediately at 866-250-2322. Timely reporting ensures a smoother process and helps mitigate further damage.
  2. Gather Necessary Information: Have key details ready, such as policy information, date of the incident, and a brief description of what happened. For property damage, photos or videos can be incredibly helpful.
  3. Secure Your Property: Take reasonable steps to prevent further damage. For example, board up broken windows or turn off leaking water supplies.
  4. Cooperate with Your Adjuster: A dedicated adjuster will be assigned to your case. Provide them with accurate information and complete any requested forms to ensure a fair and swift resolution.
  5. Maintain Records: Keep copies of all communication with Dellwood and receipts for any temporary repairs you make.

If you have any questions about your policy, coverages, or the process, you can reach the Dellwood Claims team at: claims@dellwood.com

 

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